Civility & Respect Workshops,
E-learning and Toolkits

Packages for Councillors and Council Officers on Leadership, Social Media and Personal Resilience

Workshops, Toolkits and E-Learning for the Civility & Respect Project

civility and respect

Resilience and Emotional Intelligence

What does emotional intelligence and resilience mean in practice for Clerks, Council Officers and Councillors? 

We’ll develop a better understanding of where our behaviour comes from and we’ll consider what resilience means for us in the context of our roles within the council.

There will be opportunities to explore role-focused scenarios and consider how we might respond to them. We’ll also explore strategies to deal with and manage a range of situations.

£30+VAT per delegate for access to the on-demand e-learning content, live virtual Workshop and post-workshop toolkit.

Leadership in Challenging Situations

Whether you are a Clerk, Officer or an elected Councillor, all of us take on leadership roles within our council and in the wider community.

We will consider different leadership styles in the context of your role at the council, exploring which styles we personally ‘default’ to and which styles can work effectively for different situations.  We will explore scenarios of different challenging situations we might face in our role, and discuss how we might deal with these effectively and appropriately. We will also discover how to build, support and get the most from an effective and motivated team.

£30+VAT per delegate for access to the on-demand e-learning content, live virtual Workshop and post-workshop toolkit.

Respectful Social Media

How councils and councillors can get the most from social media and realise the opportunities it presents whilst dealing effectively with the problems that can arise.

For councils, we’ll consider the opportunities and risks across different social media platforms from a civility and respect perspective. We will explore a range of proactive and pre-emptive strategies councils can put in place to set themselves up for success. We’ll learn what to do if things go wrong and how to manage a range of scenarios from trolling to harassment and practical what steps you can take.

For councillors, we will consider what our personal ‘digital tone of voice’ sounds like on social media, our use of language and its role in positive two-way communication. We will explore methods for dealing with attacks, bullying and ‘trolling’ and ways in which you can control your social media. We’ll share best practice and discuss when you need to be mindful of council policies as well as the Code of Conduct.

£30+VAT per delegate for access to the on-demand e-learning content, live virtual Workshop and post-workshop toolkit.